Grievance Redressal Cell Policy

The Grievance and Redressal Cell wants to keep its stakeholders in a welcoming and impartial atmosphere. It handles complaints and grievances filed by anybody about the Institution’s operations, especially those from students. The Cell makes sure that complaints are resolved fairly and effectively. Students can voice their complaints to the Grievance and Redressal Cell by starting and completing the grievance procedure in line with the College’s policies and procedures. The cell convenes regularly, analyzes the type and consistency of the complaints, and takes appropriate action.

The Grievance and Redressal Cell shall receive and redress the grievances of the following issues:
 Academic issues pertaining to teaching, learning and evaluation activities.
 Student-teacher, student-student grievances
 Grievances related to library, canteen and IT services.
 Grievances related to sports, cultural
 Grievances related to behavior of stakeholders

 The grievances shall be redressed depending on the nature of the grievance. The Grievances are invited through suggestion boxes provided in each floor of the building.

 Department level counseling is offered where the matter can be resolved

 Grievances pertaining to academic and internal evaluation shall be redressed at individual/faculty/HOD/ principal level.

 For other grievances that require review shall be redressed by receiving written and signed application.

 As soon as the application is received the Redressal Committee shall review the complaint and invites both the parties for discussion. The outcome of the discussion is reported to the Principal for further action to be taken.